Company Profile
Macksware is well known to all over the world for its quality products like Softwares, Websites,
Graphics and Internet Marketing. We believe in build fruitful relation to our clients. Our every project
reviewed by senior management and experts. Macksware provide Software Development, Website
Developmet, Internet Marketing and Logo Making services
MACKSWARE provides IT Computer Support and Managed Maintenance Services, and delivers
innovative, cost effective solutions. With over 11 years experience in the field of critical support and
implementation, you can be sure that your IT infrastructure is safe in our hands. As an established IT
solutions provider. Our purpose is to supply an easy to use, unique, accountable, and responsive
service that enables us to manage your IT systems efficiently.
We understand that the real value of IT services has nothing to do with supporting technology. Our
focus is on supporting people – using technology to help improve their performance and to eradicate
technology constraints.
Intelligent feedback
If you want to make a good business decision, you need to know all the facts.
That is why we ensure that all the useful information captured by us as part of supporting your
business is provided back in easy-to-use, interactive charts and reports that can be used to inform
subsequent decisions.
Broad industry knowledge
supporting a broad range of customers in disparate industries means we
have learned a thing or two about tailoring solutions for specific markets. We can confidently
recommend appropriate systems whatever your sector, and have wide-ranging experience with
industry applications and processes. Thinking out of the box.
We love a challenges
if you have a specific problem, our engineers and consultants can often provide
unique insight into the solutions available.
Superior skills
matching Working with the right people produces superior results. We have
developed sophisticated systems to ensure that whatever the problem, and whatever your set-up, you
always get the best person for the job. Someone you like, someone with the correct skill-set, someone
familiar with your systems – and you can be assured that all MACKSWARE people are passionate
about what they do.
Proactive management
you can only get better if you understand your weaknesses. We
automatically produce an in-depth IT audit, encompassing software and IT infrastructure, which helps
us to help you make more informed decisions about upgrades, licensing and security.
Open, flexible attitude
We like to listen. Our feedback and CRM tools provide statistics reporting on
things you have commented, good or bad, we hear and analyze it.
Unrivaled customer
service Our job is to do the best job for you, and that is why we carry out
regular client feedback activities.
If you are ever unhappy with the service you receive, your negative
feedback has a direct result on the pay for the primary engineer looking after your account.
Macksware Solutions
Kit India Building, Near Bus Stand, Hoshiarpur (PB) 146001
Contact No.
09356746098
09878047098
Continuous training
At MACKSWARE, the learning never stops. We continually train our staff in new
technologies to ensure they give you best-practice advice based on the breadth of solutions available
today.
Broad skills
base Complex problems get solved faster if you have the right team. We can offer
specialists in a broad range of disciplines, from project managers, security experts, disaster recovery
consultants and networking
specialists to back-office technicians. Our skills and accreditations cover
all the technologies needed to support you, your colleagues and your infrastructure.
High-caliber staff
You want the best – so do we. MACKSWARE has a stringent recruitment process,
hiring just one in 1,000 applicants, so "your people" are the best in the business. Personal service.
Good relationships
make it easier to get the job done. We work hard to ensure all our staff are
personable and friendly. At your request, and irrespective of your level of IT literacy, they will happily
take the time to explain how or why things happen, or will simply get on with it – your choice.
Lasting relationships
When you find somebody you like to work with, you want to hold onto them.
That's why we make sure that MACKSWARE is a great place for "your people" to work. Our staff
turnover is one of the lowest in the industry.
Accountability Focus
on feedback We are always interested in what you think. You can provide
optional feedback on every piece of work completed by any member of staff. This feedback directly
affects engineers' bonuses.
Complete accountability
Your problem is our problem. You can escalate any issue at any time, all
the way to the MD – even if it's a problem with your shift button sticking. Customers want control, and
we endeavor to provide it.
Regular reviews
We want to keep getting better. Every months we survey every client to ensure a
high level of satisfaction with our services and to seek ideas to help us continually improve.
Detailed invoicing
In our experience, clients are much happier when they know what they are
paying for. Our invoices list every piece of work completed, how long it took, who did it and when.
This helps demonstrate the return-on-investment of using our services.